Zendesk is one of the popular customer service software. Agents can interact with customers through various channels and provide them with information quickly. However, an agent may not always be able to resolve the issue right away. They also need to coordinate across internal teams or forward data to another system. Integration between Zendesk Support and CRM systems Integration of Zendesk Support with other systems for easy synchronization, such as CRM, ERP, Database, In-house Software, and so on. They came into a powerful role in order to reduce the organization’s problem of a gap between systems, which included manual processing of tickets, and...