In today’s era of digital customer services, customer needs are different from the past. Customer experience (CX) is a critical part of brand strategy for gaining lasting customers and driving business growth. With the recent need for brands to shift their focus to digital experiences to reach customers, CX has become the key driving factor behind a customer’s decision to choose your brand over your competition. Companies need an effective tool to improve customer experience in order to win competitions and catch out customers. What CX Broadcast can help? Manage Data and Customize Target Group Efficiently manage data and...