Customer pain points are inevitable, but how companies handle them can make or break the customer experience. These frustrations—whether it’s a complicated checkout process or unhelpful customer service—can drive customers away if left unaddressed. Fortunately, by understanding and resolving these pain points, businesses can not only improve satisfaction but build lasting loyalty. In this blog, we’ll explore customer pain points, how to identify them, and how tools like Zendesk can help turn problems into opportunities. What Are Customer Pain Points? Customer pain points are the everyday challenges or frustrations that your customers encounter when interacting with your business. These...