Delivering exceptional products and services isn’t just about working hard—it’s about working smart. A key part of this process is mastering your value chain, a strategy that helps businesses streamline operations and maximize the value they deliver to customers.   But what exactly does a value chain involve, and how can it boost your business? Let’s break it down. What Exactly Is a Value Chain? Think of the value chain as your product or service’s journey—from conception to reaching your customer’s hands. Along the way, every activity involved adds (or sometimes detracts) from the value your customer experiences.   First introduced...