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Enhancing your Zendesk with omni-channel commerce: CXBOX COMMERCE SOLUTION

In the fast-paced world of eCommerce, delivering great customer service can make all the difference. Many merchants choose Zendesk to increase the capabilities to cope with customer engagement via own brand.com and social messaging channels. However, handling customer inquiries from marketplaces, e.g. Shopee or Lazada, are still limited on Zendesk. CXBOX Commerce is here to help you manage customer inquiries from marketplace like Shopee or Lazada more efficiently, streamline your responses, and keep everything organized—all from one centralized platform, Zendesk. Whether you’re handling questions about products, order status, or returns, CXBOX Commerce brings all your customer interactions into one...

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