As artificial intelligence becomes more integrated into our daily lives, businesses face a growing need to ensure their AI systems are transparent. AI transparency is all about making the inner workings of AI—its data, processes, and decisions—understandable to everyone involved. For companies that prioritize exceptional customer experiences (CX), being open about how AI operates isn’t just a nice-to-have; it’s essential for building trust and fostering deeper customer relationships. What Exactly is AI Transparency? AI transparency means shedding light on how AI systems work. It involves explaining: Where the data comes from: Are customer preferences, past purchases, or browsing habits...