DMIT News & Update
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Learn about customer-facing roles, what kind of people do well in them, and how to improve your own customer-facing skills.Read More -
What is a customer experience transformation? First, let’s start with what the customer experience is: it’s everything related to aRead More -
3 ways to say no to customers in a positive way If you’re wondering how to say no to aRead More -
5 tips for improving your customer self-service strategy What is customer self-service? Customer self-service is the process by which customersRead More -
Cross-border e-commerce customer service strategy From the past COVID-19 outbreak, E-commerce business grows up to 5 times. Due to variousRead More -
What opportunities are retailers missing in the digital transformation era? Retailers can get a head start on Instagram and otherRead More -
Forrester predicts that Cross Border purchases will comprise 20 percent of all worldwide e-commerce in 2022, with sales of $627Read More -
If you just started your business, you and your team are working hard. Give them the gift of efficiency withRead More -
Leaders must always thinking about how to move their company ahead while navigating a constantly changing world. Many organizations areRead More -
On January 10, 2022, Zendesk held the SKO 2022 event, Demeter ICT Company Limited was announced by Zendesk as theRead More -
TikTok has catapulted from home dance routines to a medium for just about everything—including customer support. Take a look atRead More -
Learn how self-service support and agents can work to provide an exceptional service experience that keeps customers coming back. ToRead More
