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If you are one of those who are still hesitant about whether AI Chatbot is right for your business? ThisRead More -
Forty-two percent of people worldwide have a smartphone, and 87 percent of smartphone owners use messaging.Let those numbers sink in forRead More -
📍”Pain Point” is a problem that customers face for some reasons that cause negative feelings or make life more difficult.IfRead More -
“Zendesk is more than a ticketing platform, and it’s also an advocate of self-help. The ease of integration is veryRead More -
Did you know? According to the survey, 61% of customers are satisfied with communicating with a staff member by email.44%Read More -
Did you know? Zendesk Agent Workspace now includes Live chat and Messaging Conversations search capabilities! Because many companies have more customers.Read More -
When people want things, they want them now and no one understands this better than online marketplaces. Bukalapak, Indonesia’s largestRead More -
Zendesk introduces skin tone-based emoji selection feature Meet the needs of a wide variety of users
interested in and pushed for equality in many countries around the world for quite some time. Because the difference inRead More -
When you think about your best customer service experience, what comes to mind? Maybe it was the barista who knewRead More -
Today we announced the launch of our new Zendesk Suite, along with our comprehensive messaging solution. If you asked meRead More -
Editor’s note: This blog post is a little old. For the most up to date info, read our article All newRead More -
What is customer experience? What is a good customer experience? Why is the customer experience so important? All your CXRead More
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