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Companies like Uber and Square are innovative digital companies, that utilize a secret weapon in their industry – empathy. CompaniesRead More -
Zendesk offers different pricing plans for its various modules. Plans are month-to-month or annual. Annually billed options are always littleRead More -
It can be tricky to determine what is the best software to serve your customers. Software Advice surveyed IT professionalsRead More -
Everything has changed in the business environment during of the last 25 years. Competition has got much more intensive. CustomersRead More -
Customer Relationship Management (CRM) software allows companies to stay close to their customers by managing the relationship in all aspects.Read More -
Nowadays customers are becoming more and more demanding. Making business is also becoming increasingly international. It is not unusual thatRead More -
It is known that self-service helps in scaling support operations, and that self-service portals keep customers happy. You might haveRead More -
SEO, Search engine optimization, isn’t it something your marketing department is always interested in? For long time that have beenRead More -
During company growth and rapid change, it is important to keep delivering exceptional customer service. The key for doing thisRead More -
Zendesk has numerous success stories, but now we are going to look at two of these stories more closely. ThisRead More -
According to Zendesk, adding live chat can increase website conversion rates by 29 percent. In addition, it’s possible to furtherRead More -
It doesn’t matter how fast your business is growing, you have to be always able to keep your customers happy.Read More
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