These days, with the world moving so quickly, delivering exceptional customer service isn’t just a competitive edge—it’s a necessity. Customers expect quick, accurate, and personalized interactions at every touchpoint, and businesses are under constant pressure to meet these expectations. Enter intelligent automation, a technology that’s changing the game by automating complex tasks and processes, making customer interactions smoother and more efficient. But what exactly is intelligent automation, and how can it benefit your business? Let’s break it down, explore its benefits, and see how Zendesk can help you harness this technology to elevate your customer experience.  What is Intelligent...