Zendesk Suite Pricing

Zendesk Suite

Everything you need for best in class service

Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

FOUNDATIONAL SUPPORT ONLY

Starting at $19/month

ZENDESK FOR SALES

See pricing

$ 55 (per agent/month, billed annually)

Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources

$ 89 (per agent/month, billed annually)

Suite Team, plus...
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours

$ 115 (per agent/month, billed annually)

Suite Growth, plus...
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA compliance
Access to Sunshine Conversations
Eligible for Advanced AI add-on

Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

$55

Suite Growth

Go further with a little extra help. Tap into self-service and more automations.

$89

Suite Professional

Work even better together. Get deeper collaboration, routing, and analytics.

$115

Suite Enterprise

Deliver personalized customer experiences at scale.

Contact sales

Ticketing system

Email, chat, voice, social messaging, and more

Help center

Standard bots

Prebuilt analytics dashboards

1,000+ apps & integrations

Pre-defined responses (macros)

Custom business rules (triggers & automations)

Online support from the Zendesk team

Digital onboarding and adoption resources

Multiple ticket forms

Light Agents

Service level agreements (SLA)

Customer satisfaction ratings (CSAT)

Multilingual support and content

Self-service customer portal

Business hours

Custom and live analytics

Side conversations

Skills-based routing

Integrated community forums

Data location options

HIPAA compliance

Access to Sunshine Conversations

Eligible for Advanced AI add-on

Sandbox

AI-powered Content Cues

Content blocks

Custom agent roles

Contextual workspaces

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.

Zendesk Suite

Everything you need for best in class service

FOUNDATIONAL SUPPORT ONLY

Starting at $19/month

ZENDESK FOR SALES

See pricing

Suite Team

Suite Growth

Suite Professional

Suite Enterprise

Suite Team

$55

Suite Growth

$89

Suite Professional

$115

Suite Enterprise

Contact sales

Ticketing system

Email, chat, voice, social messaging, and more

Help center

Standard bots

Prebuilt analytics dashboards

1,000+ apps & integrations

Pre-defined responses (macros)

Custom business rules (triggers & automations)

Online support from the Zendesk team

Digital onboarding and adoption resources

Multiple ticket forms

Light Agents

Service level agreements (SLA)

Customer satisfaction ratings (CSAT)

Multilingual support and content

Self-service customer portal

Business hours

Custom and live analytics

Side conversations

Skills-based routing

Integrated community forums

Data location options

HIPAA compliance

Access to Sunshine Conversations

Eligible for Advanced AI add-on

Sandbox

AI-powered Content Cues

Content blocks

Custom agent roles

Contextual workspaces

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Headquarter: 43 Thai CC Tower, 7Fl., Room 074, South Sathon Rd., Yannawa, Sathorn, Bangkok 10120, Thailand 上海办事处: 上海市徐汇区沪闵路9339号3层301室 Singapore Office: 531A Upper Cross Street #04-95 Hong Lim Complex Singapore 051531

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Headquarter:
43 Thai CC Tower, 7Fl., Room 074,
South Sathon Rd., Yannawa, Sathorn,
Bangkok 10120, Thailand

上海办事处:
上海市徐汇区沪闵路9339号3层301室

Singapore Office:
531A Upper Cross Street
#04-95 Hong Lim Complex
Singapore 051531